About Therapy & Frequently asked questions

No, a referral is not mandatory.

However, if you wish to claim Medicare rebates to help cover the cost of sessions, you will need to obtain a referral from your GP and a Mental Health Care Plan (MHCP). 

We understand that there may be anxiety and apprehension about attending your first appointment. Our Psychologists are welcoming, compassionate and will put your mind at ease. 

At your first appointment, the Psychologist will review your consent form, intake form and any other necessary documentation you provide (GP referral, Mental Health Care Plan, other referral documents etc). Then the Psychologist will outline confidentiality and privacy (how data is stored and how your privacy will be protected), as well as its limitations. 

After the administrative tasks are completed, the Psychologist will ask you questions about why you have presented to the clinic, and then gather information about your life and the symptoms you are experiencing. Furthermore, some assessment tools (questionnaires) will be administered. These are likely to be a multiple choice format, and there are no right or wrong answers.

Once the Psychologist has gathered all the necessary information, they will discuss your therapy goals, commence formulating a treatment plan, and will give you feedback about the direction of therapy. The Psychologist will ensure you feel comfortable with the plan and ensure that the interaction is centred around your individual needs. 

The recommended fee for an AAPi Psychologist is $300, for a standard 40-60 minute consultation. The fees set by Eve Psychology are substantially lower than that recommendation. 

Eve Psychology Fees

Ongoing session  (50 mins) 

WITH MEDICARE $75.65

WITHOUT MEDICARE $169 

First appointment (50 mins)
WITH MEDICARE $101.65
WITHOUT MEDICARE $195

AFTER 5PM & SATURDAYS

Ongoing session  (50 mins) 

WITH MEDICARE $95.65

WITHOUT MEDICARE $189 

AFTER 5PM & SATURDAYS

First appointment (50 mins)
WITH MEDICARE $121.65
WITHOUT MEDICARE $215

*Rebates
Medicare and Private Health Funds provide rebates for psychological services. 
Please check with your private health fund for the rebate. 

In order to attain a Medicare rebate*, you are required to obtain a referral from your GP. Please contact your GP prior to your initial consultation, and forward your referral paperwork prior to your first session. 

Clients referred under WorkCover/SIRA will have their fees covered by their insurer. Eve Psychology can liaise with your insurer to obtain approval for services. Simply provide your WorkCover Certificate of Capacity and insurer details (including claim number). Session duration is 60 minutes.

DVA (Department of Veteran Affairs Clients) Fees

Free mental health care for veterans 

Free mental health care means you do not have to pay for your mental health treatment. You do not need to prove that your ADF service caused these conditions. We cover the cost through Non-Liability Health Care (NLHC).  

Who is eligible? 

Current and former full-time members of the ADF can get free mental health treatment. This includes reservists who have at least one day of continuous full-time service (CFTS).  

To get free treatment, you need to have a Veteran White Card that covers mental health.  Veteran Gold Card holders are already eligible for mental health treatment.  

Simply speak to your GP and request a referral to Eve Psychology, present your Gold or White card and book your appointment.

Employee Assistance Programs (EAP) fees

Your fees will be covered by your employer's EAP service.

Cancellations made within 48 hours of the scheduled appointment are subject to 50% payment of the full scheduled fee. 

Cancellations made within 24 hours of the scheduled appointment are subject to 100% payment of the scheduled fee.

Non-attendance of the scheduled appointment is subject to 100% payment of the scheduled fee.

Eve Psychology offers a courtesy SMS reminder service for all clients. 48 hours prior to your scheduled  appointment, you will receive a reminder text message to advise of your upcoming appointment.